Report a Pothole
DPW workers repairing a pothole

To report a pothole, please fill out the form below. Requests are checked each business day and initial inspections scheduled within two business days of receipt (weather and other circumstances permitting).

If you feel the situation is in need of immediate attention, please call 617.349.4800 to speak to a staff member 24 hours/day.

Fields marked with a red asterisk (*) are required.

Your Contact Information
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Pothole Information
The Cambridge DPW does not maintain the following roadways: Alewife Brook Pkwy, Fresh Pond Pkwy, Land Boulevard, McGrath & O'Brien Hwy, and Memorial Drive. Contact mass.parks@state.ma.us for these roads.

Visiting City Hall

Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

Address and Directions 
City Department Directory

Robert W. Healy
City Manager

Richard C. Rossi
Deputy City Manager