Report a Missed Rubbish & Recycling Pickup

Report a Missed Rubbish or Recycling Pickup

All material must be set at the curb by 7am on collection day or after 6pm the night before. If you think your recycling, trash or yard waste was missed, please submit your request for pickup no later than 12 noon the day following collection or call DPW at 617-349-4800. Please keep your missed material at the curb.

Your Contact Information

Please provide your name and an email address or daytime phone number, in case we need to contact you about your request. Please be specific, but brief on what was missed.

First Name

Last Name

E-Mail Address

Phone Number

Missed Pickup Information

Please complete all fields below to ensure a timely response to your request.

Street Name

Street Number

What was missed?

RubbishRecyclingYard Waste

Regular Collection Day

Details

Please indicate what was missed in the pickup (e.g. "2 barrels of trash and 1 recycling toter)

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Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

Address and Directions
City Department Directory

Robert W. Healy
City Manager

Richard C. Rossi
Deputy City Manager